Home / Shipping Info
Overview
With multiple warehouses in the U.S., delivery time for standard shipping via UPS Ground and USPS to any of the 48 Lower United States is 1-5 business days. If you are located in Canada, we will ship via USPS to Canada Post, expect longer delivery times.

Free Shipping Details
Enjoy free shipping on all orders over $49.00. Some geographical exclusions apply (Outside of the lower 48 United States). Additional shipping rates apply on orders to Alaska and Hawaii.

Free Shipping Exclusions
Free shipping applies only to ground shipping in the contiguous 48 United States. Normal shipping rates also apply to all international orders.

Same Day Shipping
We are proud to offer same day shipping on most orders received by 5:00 pm EST.

Need It Faster?
Quicker shipping options are also available for most items, including next-day and 2-day air delivery. Shipping upgrade options and costs vary — select your preferred upgrade during the checkout process or contact us for more details.

Shipping Verification
We reserve the right to hold shipments until payment and delivery information is verified. This measure is to keep all respective parties safe and secure from fraud. The security of your personal information is important to us.

APO/FPO Addresses
Most orders are delivered via Priority Mail to APO/FPO addresses and U.S. territories (other than Puerto Rico). Please allow extra time for delivery.

International Orders
We regularly ship to international customers, so please do not hesitate to contact us to work out logistics for your international order.

Returns
We're confident that you and your pets will love our products. But if at any time you are not completely satisfied, simply get in touch and we'll issue a full refund. This guarantee has 9 lives (it never expires).